At Decibels Audiology and Hearing Aid Center, our goal is to make patients feel comfortable in a no-pressure environment. We feel this is important in an industry that is often confusing to consumers. Patients are often unsure about when to get a hearing test, or whom to trust with their hearing health care. The earliest sign of hearing difficulty is often the complaint that “I can hear, but I can’t understand.” While this type of comment may seem contradictory, it makes a lot of sense to audiologists and ENT physicians.
Dr. David Greene, M.D. FACS, is the director of the Florida Sinus Institute in Naples and is Board Certified in Ear, Nose, Throat and Facial Plastic Surgery. He explains that “Hearing aids are critical to improving your brain’s ability to decode speech. If hearing loss is left untreated, speech discrimination decreases over time. This is because the part of the brain that decodes speech is not getting any exercise. Like a muscle without exercise, the ability to decode speech will atrphy, but unlike a muscle, you can’t get it back. This is why it’s very important to get a hearing aid when you need one rather than waiting until you can’t hear at all.”
Great hearing devices can give you back speech clarity without an overwhelming amount of volume or background noise. But the hearing device is just one part of the equation. Customer service is just as important. Our patient protocol at Decibels Audiology is outstanding — we want our patients to be happy and to tell their friends! We know the power of word of mouth, and we are dedicated to exceptional customer service. From day one, we established a set of values that we continue to adhere to. It’s certainly fun and exciting to win awards, but what is really exciting is hearing our patients say, “I actually love my hearing aid!”
For more information on Decibels Audiology and Hearing Aid Center, or to schedule an appointment, call us at (239) 631-2035 or contact us through our website by clicking the link below.
