Patient Reviews

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    Great service

    by Gary Myers on January 26, 2021

    Was able to get an appointment on short notice. Staff very professional. Dr. Thomas did a thorough exam. Ultimately identified a problem with my existing aids. She could have sold me new and expensive replacements, but was able to fix my existing aids for $99! Wonderful. Will go back annually.

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    An absolute delight to deal with

    by Robert Pieske on January 12, 2021

    Plus their chocolate chip cookies are wonderful! Thanks to Jessie for her friendly professional demeanor.

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    The staff are helpful, and friendly.

    by Margaret O'Callaghan on December 25, 2020

    Adriana administered my hearing test. and was so kind and informative.. Very happy with Decibels altogether!

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    Always a great visit.

    by Jack Hogan on December 15, 2020

    Today I learned more about the capabilities of my hearing aids. Staff was once again helpful and friendly.

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    The service was great and staff were friendly!

    by Ernesto Bianco on December 10, 2020

    It was a nice time there. The service was great and staff were friendly!
    ~ thank you

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    Great experience getting hearing tests & tinnitus screening.

    by Leigh Adams on November 26, 2020

    No problem getting appointment at Naples location. Everyone extremely courteous, professional & knowledgeable. Highly recommend them!

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    Office staff pleasant and helpful!

    by Connie D on January 4, 2019
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    They provide excellent customer service!

    by Pat R on January 4, 2019

    I will be purchasing my next hearing aids from them!

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    Excellent service from hearing test to purchase of hearing aids

    by Robert Robert K. on January 4, 2019

    All the questions pertaining to the products available were answered. Wide selection of the best makers of hearing aids. The staff are very friendly and professional at the Michigan Avenue office. Very prompt with appointments and follow up by the audiologist pertaining to fittings. Very glad I went to this practice and I highly recommend them if you have a hearing problem.

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    You made me feel very comfortable

    by Marion A on January 4, 2019

    I was very reluctant to go into Decibels. You made me feel very comfortable. Explained what I was going to experience and were very pleasant. I am very happy with the results.

  • Average rating for this business is: 5 out of 5