When you make the decision to invest in hearing devices, the devices should work and continue to work to improve your hearing in various types of environments. What happens, though, when one or both of your hearing devices stop working? What are some of the reasons that hearing devices stop working, and what solutions exist to correct the issue?
Batteries and Wax Traps: Two Vital Factors in Hearing Device Functionality
It is very easy to get frustrated when devices stop working, particularly if you are used to the fantastic benefits that hearing aids provide! Before blaming the devices themselves or considering them to be “broken” and in need of repair, there are a couple of things you can check. These steps apply to in the canal custom hearing aids and receiver in the canal devices (RICs/BTEs).
- Change the hearing aid battery. Putting a brand new battery in your device can sometimes correct the issue. It’s easy to forget to open the battery door at night, and in the morning, believe the hearing aid to be broken because the battery died while the hearing device was not inserted in your ear. Before doing anything else, remove the battery and replace it with a new one.
- Change the hearing aid wax trap or wax guard. Wax issues are often to blame for non-functioning hearing devices. Custom hearing aids, as well as RICs (receivers-in-canal devices), have wax traps that prevent ear wax from damaging device components permanently. When these wax traps are full, the device WILL stop functioning. It may seem like the device is broken permanently, but it is merely a full wax trap. A new wax trap inserted into the device will correct the issue.
A Note About Excessive Moisture